Refund policy:
Should your gymnast(s) no longer wish to attend. Refunds can be given for the remainder of the term (excluding any sessions attended). This is only available up to four weeks from the start of term. Refunds cannot be given after the four week period as your place(s) would be very difficult to fill. If your gymnast(s) cannot attend due to injury sustained within the club. Your place will be held until such time that your gymnast(s) can return.

Cancellation Policy:
Hadleigh Stars Gymnastics C.I.C. cannot be held responsible nor refunds given, should any activities be cancelled (or venue closed) due to: adverse weather conditions, power cuts or acts of terrorism, war, epidemic / pandemics or under Government / authority instruction, as these are beyond our control.

Class changes:
It is not possible to alternate your gymnast(s) between classes to suit personal circumstances during the course of a term. Our coach to gymnast ratio is 1:8. Therefore all classes are pre-booked and confirmed prior to the start of each term.

COVID-19 policy:

Hadleigh Stars Gymnastics take their responsibility serious. We have an obligation to our members, staff and families to ensure we can operate in safe and considerate manner. Hadleigh Stars Gymnastics have installed new safety measures and procedures to comply with British Government & British Gymnastics directives to provide a safe environment for gymnasts.

We cannot issue refunds for any training sessions missed. This includes (but is not exclusive to) reasons of: Showing symptoms (at home or the gym), isolation (self/family/returning from holiday/or instructed to do so by authorities track & trace system or other authority body) or being turned away for displaying a high temperature upon arrival.

Should the facility be forced to close due to a national or local lockdown situation. Hadleigh Stars Gymnastics cannot be liable for refunds or credits of classes missed during a lockdown period.